You customize the 'Manage Fields' view on your opportunity cards — adding fields like consult date, intake date, or clinician name — but the customization resets a few times a week, forcing you to redo the configuration repeatedly.
This is not a bug unique to your account — it reflects how the platform currently stores view preferences. Until a persistent save feature is available, the workarounds below will minimize how often this happens.
Avoid clearing browser data while actively using TheraSaaS, and reconfigure Manage Fields from one dedicated browser profile. Use the same device and browser for all pipeline work until a persistent save is available.
If Manage Fields is resetting multiple times per day without any browser changes on your end, contact support — this may indicate a bug in your specific account configuration.
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