Forms and Surveys Submission Notification

Modified on Tue, 20 Oct at 11:33 AM

What this covers

TheraSaaS lets you set up notifications for form and survey submissions, so you stay updated whenever a client fills out a form. This guide walks through enabling and managing those notifications step by step.

Access the Forms Builder
  • 1Log in
    Sign in to your TheraSaaS account.
  • 2Navigate to Forms
    Click Sites in the left sidebar, select Forms, then click Builder. You'll see a list of the forms you've already created.
Set Up Notifications for a Form
  • 1Select a form
    Click the form you want to enable notifications for. You can create a new form from scratch or use an existing template.
  • 2Open notification settings
    In the form builder, locate the bell icon in the upper left corner and click it to access the notification settings.
  • 3Toggle email notifications
    Turn on the Email Notification option by toggling it on.
Configure Notification Details
  • 1Set the email subject
    In the Subject box, enter a relevant subject for your email notifications.Test Form Submission
  • 2Enter the notification email
    In the Email field, enter the address where you want notifications sent. This can be your own email or another team member's, such as your intake coordinator.
  • 3Customize the sender name
    Customize the Sender Name — for example, "TheraSaaS Forms" — or leave it blank to use your account name as the sender.
  • 4Save your changes
    Click Savein the upper right corner.
    Don't skip this

    Always click Save after making any changes in the form builder.

Test the Notification Setup
  • 1Perform a test submission
    Fill out the form as a test user — for example, use the name Albus Dumbledore, the email mydoor@griffin.hogwarts.com, and a made-up phone number. Check the appropriate box and click Submit.
  • 2Check for the email notification
    After submitting, check the designated email inbox to confirm you received the notification. The email should contain the subject you set (e.g., "Test Form Submission") and the details of the submission.
Assign Notification Responsibilities

You can assign the notification email to any member of your team who is responsible for handling form submissions. This makes sure the right person receives the notifications without overwhelming your own inbox.

Conclusion

Following these steps lets you efficiently set up and manage form and survey submission notifications in TheraSaaS. This feature is crucial for staying responsive to client inquiries and keeping communication organized within your practice.

Need help?

If you run into any issues or have questions, reach out to TheraSaaS support for assistance.

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